Legal
Last updated 9th August 2026
We respect your right to privacy. This Privacy Policy sets out details of the information that we may collect from you and how we may use that information. This Privacy Policy should be read alongside and in addition to our Terms and Cookies Policy. Please read this Privacy Policy carefully. Unless otherwise defined in this Privacy Policy, terms used have the same meaning as in the Terms.
1.1 In this Privacy Policy, references to “we” or “us” are to Al Balagh Academy, a company incorporated in England and Wales (registered number 10914340) whose registered office is at 2 Cromwell Court, Bradford, United Kingdom, BD9 6PF. We are the controller of any personal data processed as described in this Privacy Policy.
1.2 If you have any questions about your personal information, please contact us using the details provided at the end of this policy.
This Privacy Policy applies only to your use of the Website and Online Courses and Content.
3.1 When you access the Website, register, purchase a course, submit assignments, respond to surveys, or contact us, we may collect and store personal information in line with this policy.
3.2 This may include your name, email address, location, gender (optional), educational background (optional), and course activity. We may also store assessment results and communication records. Payment details are processed securely by our payment provider (e.g., Stripe).
3.3 We may collect usage data such as time spent on the Website and interaction with courses.
3.4 We may collect your IP address to help tailor services to your location.
4.1 By accessing the Website via any means, using the Online Courses and Content, registering or posting notes, assignments or other material, providing comments via the feedback tab, or making a purchase via the Website, you agree that your personal information may be collected, stored, used and shared by us or third parties we work with, for any of the following purposes:
4.2 We may use your email address to send you course notices and updates about our Services. You can control your email preferences on the Account settings page.
4.3 We may contact you via email and, where you have provided consent, via other communication channels such as messaging platforms (e.g., WhatsApp) regarding course updates, announcements, and relevant services.
4.4 You will only receive marketing communications where you have opted in or where we are otherwise permitted to do so under applicable law. You may opt out at any time by using the unsubscribe link or contacting us directly.
5.1 All information is stored on secure servers. You are responsible for keeping your account password confidential.
5.2 Data may be processed outside the United Kingdom, including in the European Economic Area or other countries where our service providers operate. We implement appropriate security measures to protect your data.
Where personal data is transferred outside the United Kingdom, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions.
6.1 We process personal data based on:
6.2 Where required, we will inform you whether providing personal data is mandatory and the consequences of not providing it.
We may share your information:
(a) With your consent
(b) With service providers who help us deliver our services, including:
These providers process data on our behalf and are required to protect it.
(c) In the event of a business transfer
(d) To comply with legal obligations or protect rights and safety
8.1 We retain personal information only as long as necessary, including:
(a) Account and course data – while your account remains active
(b) Transaction data – as required for legal and financial obligations
(c) Marketing data – until you unsubscribe or withdraw consent
8.2 When no longer needed, data is deleted or anonymised where possible.
9.1 You have the right to:
9.2 You may exercise these rights by contacting us or updating your account.
9.3 You may also lodge a complaint with a data protection authority.
We do not knowingly collect data from individuals under 13 years of age. If such data is identified, it will be deleted.
11.1 The Website uses cookies and similar technologies to improve user experience.
11.2 We use:
11.3 Third-party providers may also place cookies on your device.
11.4 You will be presented with a cookie consent mechanism on your first visit.
11.5 You can manage or block cookies through your browser settings, though this may affect functionality.
11.6 For more details, refer to our Cookies Policy.
We may update this Privacy Policy from time to time. Updates will be posted on this page.
If you have any questions, comments or complaints about this Privacy Policy, please contact us using the details below:
Al Balagh Academy
FAO: Data Protection Officer
2 Cromwell Court,
Bradford,
United Kingdom,
BD9 6PF
E-mail: Dataprotection@albalaghacademy.com
Support: support@albalaghacademy.com
